Last updated: October 5, 2026
We collect personal information that you voluntarily provide to us when you:
This information may include your name, email address, phone number, property address, details about your project (such as what you want painted and your timeline), appointment preferences, payment information, and any other information you choose to provide.
When you speak or text with us, we collect the content of those communications. Phone calls may be recorded and transcribed. Photos you share with us, or that we take of your property during an estimate (for example, to create a color preview), may also be stored.
When you visit our website or use our services, we automatically collect certain information, including:
We may receive information about you from third-party sources, including:
We process your personal information based on the following legal grounds:
We use your personal information for the following purposes:
By submitting a form, booking an appointment, or otherwise providing your phone number, you agree that Handymasters Painting and its service providers may contact you at that number by phone call and text message (SMS/MMS) about your request, appointments, and our services. These calls and messages may be made using automated technology, an automatic telephone dialing system, and artificial or AI-generated voices. Your consent is not a condition of any purchase.
Some of our calls and text messages are handled by an AI virtual assistant that helps us respond quickly and schedule estimates. If you ask, the assistant will tell you that it is a virtual assistant. You can ask to speak with a person at any time, and you can request that we contact you only by a human or only by text.
Calls may be recorded and transcribed for scheduling accuracy, quality, and training purposes. By continuing a call with us, you consent to recording. If someone other than the person who requested contact answers, we will provide notice that the call is recorded.
Message frequency varies based on your request and appointments. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. Reply HELP for help. You can also opt out of calls or texts by telling us during a call, replying to a message, or contacting us using the information below. We will honor opt-out requests promptly. Carriers are not liable for delayed or undelivered messages.
We contact people only between 8:00 AM and 9:00 PM in their local time.
We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our messages.
Our AI assistant and communication tools are provided by third-party service providers that process call audio, transcripts, and messages on our behalf to operate these services. They are not permitted to sell your information or use it for their own marketing. We do not use AI to make decisions that have legal or similarly significant effects on you.
We do not sell your personal information. We may share your information in the following circumstances:
We share information with trusted third-party service providers who assist us in operating our business, including customer relationship management (CRM) and scheduling software, phone and text messaging providers, AI voice and messaging providers, payment processors, hosting providers, and analytics services. These providers may only use your information to provide services to us.
We may share limited information, such as whether a lead became an appointment, with advertising platforms like Meta, in hashed or protected form, to measure and improve our ads. This is not a sale of your information, and you can ask us not to do this by contacting us.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.
We may share your information with your explicit consent for specific purposes not covered in this policy.
We are based in the United States, and your information is stored and processed in the United States. Some of our service providers may process information in other countries, and we take reasonable steps to protect your information when they do.
We implement appropriate technical and organizational security measures to protect your personal information, including:
However, no security system is completely secure, and we cannot guarantee absolute security.
We retain your personal information, including call recordings and message history, for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We keep records of opt-out requests so that we can continue to honor them. Retention periods vary based on:
We use cookies, web beacons, and similar technologies to:
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please contact us using the information below. We will respond to your request within the timeframe required by applicable law.
Our services are intended for adults. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
Our website may contain links to third-party websites or integrate with third-party services, including Facebook and Instagram. This privacy policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes through prominent notice on our website or direct communication. The "Last updated" date indicates when the policy was last revised.
If you have questions about this privacy policy, wish to exercise your privacy rights, want to opt out of calls or texts, or have concerns about our data practices, please contact us:
Company: Handymasters Painting Co.
Phone: (603) 866-2947
Email: handymasters.nh@gmail.com
Website: https://handymastersnh.com