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Terms and Conditions

Last updated: October 5, 2026

1. Acceptance and Modification of Terms

By accessing, browsing, or using our website, submitting a form (including a form on Facebook or Instagram), booking an estimate, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you must not use our services.

We reserve the right to modify these terms at any time. Material changes will be communicated through prominent notice on our website or direct notification. Your continued use of our services after such changes constitutes acceptance of the modified terms.

2. Description of Services

We provide residential and commercial painting services and related work in New Hampshire and surrounding areas, including interior and exterior painting, cabinet painting, deck and fence staining and painting, pressure washing, drywall repair, wallpaper removal, and related preparation work. Our website and online forms allow you to learn about our services, request a free estimate, and communicate with us. We may modify, suspend, or discontinue any aspect of our website or services at any time.

3. Free Estimates

  • No cost or obligation: Estimates are free. Requesting or receiving an estimate does not obligate you to purchase any services.
  • In-person visit: Estimates are given after an in-person visit so we can see the space. We do not provide binding prices over the phone, by text, or from photos.
  • Pricing: Prices quoted during an estimate are based on the conditions observed at the time of the visit. Pricing may change if the scope of work changes, if conditions that were not visible during the estimate are discovered, or if the estimate is accepted after the period stated on it.
  • Someone present: An adult who is authorized to make decisions about the property should be present for the estimate.
  • Authorization: By booking an estimate, you confirm that you own the property or have permission from the owner to request work and to let us onto the property.

4. Color Previews

At an estimate, we may take photos of your space and show you digital previews of how paint colors may look. Color previews are digital approximations for planning purposes only. Actual colors will vary based on lighting, surfaces, sheen, screens, and other factors. We do not guarantee that finished work will look exactly like a preview. We recommend reviewing a physical paint sample before making a final color decision. Photos taken for previews are handled as described in our Privacy Policy.

5. Appointments

You may reschedule or cancel an estimate appointment by calling or texting us at the number we contact you from. We ask that you let us know as early as possible. We may need to reschedule appointments due to weather, emergencies, or other circumstances, and we will make reasonable efforts to notify you in advance.

6. Promotions and Discounts

From time to time we may offer promotions, such as a discount on your first project with us. Unless otherwise stated in writing, promotions apply to new customers only, apply to the first project only, have no cash value, cannot be combined with other offers, and must be reflected on your written estimate or agreement to apply. We may change or end promotions at any time, but we will honor any promotion already included in an estimate you received, for the period stated on that estimate.

7. Phone Calls, Text Messages, and AI Communications

By submitting a form, booking an appointment, or otherwise providing your phone number, you agree that we and our service providers may contact you at that number by phone call and text message about your request, appointments, and our services, including through automated technology and artificial or AI-generated voices. Some calls and messages are handled by an AI virtual assistant. Calls may be recorded and transcribed. Consent is not a condition of any purchase.

  • Message frequency: varies based on your request and appointments.
  • Rates: message and data rates may apply.
  • Opt out: reply STOP to any text message to stop receiving texts. You can also opt out of calls or texts by telling us during a call or by contacting us using the information below.
  • Help: reply HELP to any text message or contact us for help.
  • Carriers: mobile carriers are not liable for delayed or undelivered messages.
  • Accuracy: information provided by our AI assistant about scheduling and our services is for convenience only. Prices, timelines, and terms are set only in your written estimate or agreement.

For more details, see the "Phone Calls, Text Messages, and AI Communications" section of our Privacy Policy.

8. Painting Work and Written Agreements

Any painting or related work we perform is governed by the written estimate, proposal, or agreement you accept, which will describe the scope of work, price, payment terms, schedule, and any warranty. If anything in that written agreement conflicts with these Terms and Conditions, the written agreement controls for that work. Start dates and completion times are estimates and may be affected by weather, material availability, the condition of the property, and other factors outside our control.

9. Warranty

Any warranty on our workmanship is provided only as stated in your written estimate or agreement, including its length and what it covers and excludes. The disclaimers in Section 14 apply to our website and online content, not to the workmanship warranty described in your written agreement.

10. Eligibility

To use our services, you must be at least 18 years old, have the legal capacity to enter into binding agreements, and provide accurate, current, and complete information when you submit a form or book an appointment.

11. Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these terms. You shall not:

  • Violate any applicable local, state, national, or international law or regulation
  • Infringe upon or violate our intellectual property rights or those of third parties
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • Submit false or misleading information, or submit a form using someone else's name or phone number without their permission
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our website, services, or servers
  • Use automated tools to access our website or submit forms without permission

12. Intellectual Property Rights

Our Intellectual Property

All content on our website and marketing materials, including text, graphics, logos, images, photos of our work, audio, and video, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

License to Use

Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for your personal use. This license does not include any resale or commercial use of our website or content.

Content and Photos You Share

If you send us photos or other content, you retain ownership of it and grant us a non-exclusive, royalty-free license to use it to provide our services to you, such as preparing estimates and color previews. We will not use photos of your home in our advertising or marketing without your permission.

13. Payment Terms

Payment terms for any work, including any deposit, payment schedule, accepted payment methods, financing options, and applicable taxes, are set out in your written estimate or agreement. We may suspend or stop work for non-payment as described in that agreement.

14. Website Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT AS STATED IN YOUR WRITTEN AGREEMENT FOR PAINTING WORK:

  • Our website and online content are provided "AS IS" and "AS AVAILABLE" without warranties of any kind
  • We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, as to our website and online content
  • We do not warrant that our website will be uninterrupted, secure, or error-free
  • Any pricing ranges, examples, or general information on our website are for general information only and are not an offer or a quote

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT AS STATED IN YOUR WRITTEN AGREEMENT FOR PAINTING WORK:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or online communications
  • We are not liable for any failure or delay due to matters beyond our reasonable control
  • Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you

16. Indemnification

You agree to defend, indemnify, and hold harmless our company, owners, employees, and agents from and against any claims, liabilities, damages, losses, costs, or fees (including reasonable attorneys' fees) arising out of your violation of these terms or your submission of false information, including submitting a form with someone else's contact information.

17. Termination

We may refuse service, cancel appointments, or restrict access to our website for any reason, including breach of these terms, fraudulent or abusive activity, or safety concerns. Some information may be retained after termination as required by law or for legitimate business purposes, as described in our Privacy Policy.

18. Dispute Resolution and Governing Law

Governing Law

These terms are governed by and construed in accordance with the laws of the State of New Hampshire, without regard to conflict of law principles.

Informal Resolution

Before filing any claim, you agree to contact us and try to resolve the dispute informally for at least 30 days.

Dispute Resolution

Any disputes arising from these terms or your use of our website or communications will be resolved through binding arbitration rather than in court, except that either party may bring claims in small claims court if they qualify. The arbitration will be conducted by a recognized arbitration organization under its consumer rules.

Class Action Waiver

You agree that any arbitration or legal proceeding will be limited to the dispute between you and us individually. You waive any right to participate in class actions or representative proceedings.

19. General Provisions

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy and any written estimate or agreement for work, constitute the entire agreement between you and us regarding our services.

Assignment

We may assign our rights and obligations under these terms. You may not assign your rights without our prior written consent.

Force Majeure

We are not liable for any failure to perform due to weather, natural disasters, supply shortages, or other causes beyond our reasonable control.

20. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Company: Handymasters Painting Co.

Phone: (603) 866-2947

Email: handymasters.nh@gmail.com

Website: https://handymastersnh.com

HandyMasters Painting Co. logo featuring a worker with tools inside a house outline, representing local painting services for Durham homes.
Handymasters Painting Co.
The painting company near me that shows up, does great work, and stands behind every job.

Monday – Friday: 9:00 AM – 7:00 PM
Saturday: Closed
Sunday: Closed

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